FAQ

We ask that you have at least 20 employees in your company for our services. We can massage (and have many times) up to 240 employees in a day within your organization. If you have less than 20 employees, you may “team up” with another small company and schedule with us!

We ask that we have a 10 business day request for booking with us. We do numerous events so coordination-time is important to get all the right people in place.

We actually get this question a lot. The answer is NO. We exist for the primary purpose for a company to show their employees love and appreciation. An employee doesn’t feel much love when it’s out of their own pocket.

And that leads to this question. The answer is YES. Although we are very affordable yet competitive, we know it may be easier for a company to bring in our talented therapists if the event is partially subsidized by their employees. Since we do ask for full payment when booking the event, encourage employees to pre-pay prior to signing-up for their massage. We will know if their name is on the list, payment has been made.

This really depends on the number of therapists needed. For a small number of participants, we ask for at least 10 x 20 foot space. We just need enough room for the therapists to move around comfortably his/her massage chair.

Yes, all of our massage therapists are licensed through their own state’s department of health services and insured through their own providers, mainly AMTA and ABMP. Massage Kneads & Wellness has our own professional liability insurance through Affinity Insurance.

We provide a one-of-a-kind luxury service for brides-to-be! We ask for a two-week lead time to provide any of the following:

Bridal Pamper Parties or Bride & Groom Pamper Parties: Let’s go girls! Let’s get our massages on and prepare to relax with top-notch chair massages, wine and cheese along with chocolate-covered strawberries. With the big day approaching let’s reduce all that unnecessary stress and unwind! The amount of time is up to you (usually just 2-3 hours in length) as well as the location. We will come to you and we bring all the materials and food items.

Pampering on the Big Day: Unlike the Bridal Pamper Parties, this choice has certain conditions. We ask for plenty of time and room for our therapists to work on each individual for at least 15 minutes, and it is recommended we come ONLY if your wedding is LATER in the day. ALSO, it is only applicable BEFORE hair and make-up begins for each person. Excellent de-stressor and time-consumer for those who are anxiously waiting for hair and make-up in their downtime!

YES, but not recommended if there is alcohol consumption, which is typical for the eve of Wedding Days. Please inquire for more info!

It means that employees will learn about the common characteristics of exemplary workplaces and understand the general guidelines of an effective safety and health program. This involves the best ergonomic workplace practices that reduce physical stress (i.e. contact stress on the wrists) as well as sit-stand frequency and eye-strain reduction. We can issue First Aid/CPR cards to anyone in need of renewing their certifications.

Each session is timed for 15 minutes, which is the average amount of time the therapist needs to address all areas of the neck, upper and lower back regions, shoulders, arms and hands. If other slots are available, one may choose to come twice or even three times! It happens often!

Yes we want to be your first choice providing “kneaded” relief to those you want to appreciate during the Holiday season. We do charge a little more for these special events only to give back to our therapists for their time away from family and friends.

Once payment has been made for the event, we will send you the sign-up sheet for download and circulation at least one week prior to the event.

There are NO refunds for deposits or cancellations received less than 24 hours before a scheduled event. Cancellations received between 72 and 48 hours before a scheduled event are eligible for a 50% refund, and cancellations received less than 48 hours before a scheduled appointment are eligible for a 25% refund. We will provide a 75% refund for events cancelled over 72 hours prior to the event. Additionally, confirmed events with 5 or more therapists will incur a 10% non-refundable fee for any cancellation or change, at any time.

We do offer a program called Free Impression, in which we will send one therapist to massage only the decision-makers for the company, maximum up to five participants. The service is always top-notch, but we do ask for a short meeting with key personnel in exchange for the free demo to discuss how we can become a part of your wellness program.

That is a great question that entirely depends on your needs. We are proud to have the best selection of wellness topics that is most applicable to your company environment. We specialize in “Ah-Ha” moments, and we promise you that everyone will have “take-aways” from our workshops! Everyone will laugh a little too!

We offer two basic types of workshops: Lunch & Learns and Two-Hour Workshops

Lunch & Learns: These presentations last between 30 minutes up to one hour in length during your lunch hour. These are “short and sweet” presentations in which everyone participates and ask questions with the instructor. We can even cater lunch upon request! See more in the next question!

Two-Hour Workshops: Just as the name indicates, these presentations require more time and not best to present over a lunch hour. Have you been cited by OSHA? Take one of our OSHA Certified Courses to educate employees on practicing better health and safety practices! We even teach First Aid/CPR classes for issuing or renewing First Aid cards! How about some relaxing Yoga or a mind-easing Meditation class? Or let’s have a fun interactive workshop involving painting on canvases! The choices are endless and the results are happier and healthier employees!

Although we do not offer food catering yet as a part of our program, we encourage companies to do whatever is necessary to encourage employees to stay for the Lunch and Learn workshop. We can provide a recommended list of excellent food caterers in the area, or you can ask employees to “brown bag” it for their own dietary needs.

We do require a minimum of two weeks for booking a workshop and/or food caterers. We typically charge $250 for each Lunch & Learn workshop and $350 for the two-hour workshops. These rates will change depending on number in participation and please note that certain workshops require a higher rate. The process is simple! Just tell us which workshop you want, number of participation, and we do the rest!

We have an effective measurement tool in place consisting of surveys employees can take evaluating absenteeism, physical well-being, workshop effectiveness, overall job satisfaction, performance improvement. The data is collected and distributed back to HR over the 6 or 12 month agreement of our term with the company.